Multiple news reports Wednesday stated that the US Department of Justice was set to approve a merger between T-Mobile and US Sprint. Sprint is in the process of switching to 5G; for instance, the Chicago Tribune reported last week that their 5G network had gone up in Chicago. These transitions can create billing issues for customers.
Wednesday, July 24, 2019
Glitch Causes Sprint to Charge Local Customers for International Rates
Selina Gardner of Worth posted Wednesday on Facebook that US Sprint was charging her $70 for international texting for July and another $60 for international texting for August. She stated that the customer service line refused to fix it, and that she had to make a special trip to Maryville to get it fixed. She stated that she was not the only one that Sprint had tried to charge International rates to. The Maryville office credited the charges back to their accounts.
Multiple news reports Wednesday stated that the US Department of Justice was set to approve a merger between T-Mobile and US Sprint. Sprint is in the process of switching to 5G; for instance, the Chicago Tribune reported last week that their 5G network had gone up in Chicago. These transitions can create billing issues for customers.
Multiple news reports Wednesday stated that the US Department of Justice was set to approve a merger between T-Mobile and US Sprint. Sprint is in the process of switching to 5G; for instance, the Chicago Tribune reported last week that their 5G network had gone up in Chicago. These transitions can create billing issues for customers.
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