As part of celebrating their 20 Year Anniversary, Northwest Missouri Cellular is making significant changes to the company’s image. Going forward, Northwest Missouri Cellular will be marketed simply as “NorthwestCell”. Roger Bundridge, NorthwestCell General Manager explained, “We’ve been contemplating the idea of changing our name for some time. Many of our customers already refer to us as NorthwestCell, which encouraged us to move forward.”
Bundridge pointed out the name change was done primarily for branding and marketing reasons in order to eliminate confusion regarding coverage. “When we first started, the name was descriptive of our service area. We have long since offered nationwide plans with no charge for roaming, but the name has at times resulted in the perception that we only offer local coverage,” Bundridge said. He continued, “In reality, a simple comparison of NorthwestCell coverage maps with those of our competitors reveal we actually offer the best nationwide service available to consumers in this area.”
For those who may misinterpret the name change, Bundridge clarified, “We have not been sold. Legally we retain the Northwest Missouri Cellular, LLP name. We remain the same locally owned and operated company that has served this area for over twenty years.”
NorthwestCell is also unveiling plans that include bundled voice, text and data, with an unlimited prepaid option to follow. Bundridge described these, along with continually expanding phone lineup as well, “We offer the latest Android and BlackBerry devices, along with basic and military grade tough phones. The wide selection of phones plus our new value bundles are definitely a reason to consider NorthwestCell.” Bundridge adds, “I invite everyone to stop by any of our locations to find out how much you can save with NorthwestCell. It’s not uncommon to see new customers who are willing to pay early termination charges with their old carrier simply because they’ll save that and more by switching to us. I think you’ll be pleasantly surprised.”
Showing posts with label Northwest Cellular. Show all posts
Showing posts with label Northwest Cellular. Show all posts
Monday, August 29, 2011
Sunday, August 7, 2011
NW Cellular Donates $1500 to Worth County Back to School Fair
As summer heats up, it won’t be long and children will be heading back to school. For many, tough economic times mean more assistance is needed for the basic supplies such as notebooks, pencils and backpacks. Northwest Missouri Cellular is once again supporting Community Services’ Back to School Fair to provide these much needed items to children in Atchison, Holt, Nodaway, Worth and Gentry counties. A recent donation of $1,500 was made to the directors of each county.
This program is an annual event that assists low-income families by providing education on resources available to them and backpacks filled with school supplies for the children that participate. Additionally, other services such as haircuts, immunizations, dental products and personal hygiene products are also offered in many locations. In 2010, over 100 children and adults attended the fair.
“With the uncertain economy and everyday prices from gas to food increasing, we realized more than ever we as a community need to provide assistance to this quality program.” said Roger Bundridge, General Manager for Northwest Missouri Cellular. “Our philosophy has always been to support the local communities that we live in. This is just one of the many ways that sets us apart from other wireless carriers within the area.”
This program is an annual event that assists low-income families by providing education on resources available to them and backpacks filled with school supplies for the children that participate. Additionally, other services such as haircuts, immunizations, dental products and personal hygiene products are also offered in many locations. In 2010, over 100 children and adults attended the fair.
“With the uncertain economy and everyday prices from gas to food increasing, we realized more than ever we as a community need to provide assistance to this quality program.” said Roger Bundridge, General Manager for Northwest Missouri Cellular. “Our philosophy has always been to support the local communities that we live in. This is just one of the many ways that sets us apart from other wireless carriers within the area.”
Sunday, June 19, 2011
Northwest Cellular Celebrates 20 Years of Service
Over the past twenty years, cellular phones and the way they affect our lives have experienced a significant evolution. Usage has advanced from primarily voice, to texting, and now to internet. Likewise, phone form factors continue to progress. Yesterday’s bulky bag phones are barely recognizable as the precursor to today’s computer-like smart phones. In that time, locally owned nationwide cellular service provider Northwest Missouri Cellular has experienced many changes as well.
Northwest Missouri Cellular Limited Partnership was formed in 1989 in an alliance between Oregon Farmers Mutual Company, Grand River Mutual Telephone Cooperative, IAMO Telephone, Alltel Mobile Communications, and Southwestern Bell Wireless. Being locally owned and operated is one of the main advantages setting them apart from their competition.
General Manger, Roger Bundridge, points out, “Because our owners and employees have a vested interest in our local communities, we believe in giving back to those communities through various charities, sponsorships, and events. Our business has grown from a couple of employees to almost 30 since we began. We have a highly trained, dedicated, award winning customer service staff at the Maryville headquarters, in addition to our 11 agent locations throughout the 5 county area available to meet any and all customer needs.”
Considering their customer’s suggestions has aided them in becoming an industry leader with innovative plans like the popular $5.95 N-B-Tween Youth Plan and their $10 Family Data Share option allowing all lines on a plan to share one internet package. Presently, Northwest Missouri Cellular is the only provider in the area to offer a youth plan or family data share option. Programs such as Upgrade Advantage, and Cell Exchange have also benefited from this approach.
All that said, being a small locally owned company doesn’t come without its’ challenges. According to Bundridge, “One of the biggest challenges we face is breaking the misconception that we only offer local service. We do offer the best local coverage network in this area, but we also have strategic partnerships with cellular service providers throughout the country for the best, most reliable nationwide coverage available. These things combine to give us a coverage map that cannot be beat.”
Another challenge pertains to pricing: “A false impression some may have is that, because we are a small local business, our pricing on phones and plans are higher, when in fact, we are extremely competitive with our larger counterparts. In most cases we are actually less expensive,” Bundridge said. One example is their Unlimited Nationwide Talk Plan. At $39.99 it has the lowest price of any carrier available to area residents. And unlike other carriers, Northwest Missouri Cellular allows every customer to receive incoming texts for free. Bundridge comments, “We sponsor text alerts for all 18 schools in our five counties, so we wanted to allow all customers to experience the benefits of text messages at no cost to them.”
What does the future hold? Bundridge offers this insight: “Phone selection has really opened up within the last year. Today, our customers have many phone choices, especially with smart phones. Google’s Android is beginning to take the lead over Apple’s iPhone. The key advantage with Android is that the majority of the applications are free.” He continues, “Not long ago, smart phones were rather expensive; however, we are starting to see the prices drop, which is great for customers looking to move to a smart device. I feel that the majority of our customers will be using a smart phone within the next 5 years. You can count on our Customer Service Representatives being there to help adjust to this advance in technology.”
Northwest Missouri Cellular is looking forward to continuing their twenty year commitment of providing exemplary customer service, coverage, cost and community involvement.
Northwest Missouri Cellular Limited Partnership was formed in 1989 in an alliance between Oregon Farmers Mutual Company, Grand River Mutual Telephone Cooperative, IAMO Telephone, Alltel Mobile Communications, and Southwestern Bell Wireless. Being locally owned and operated is one of the main advantages setting them apart from their competition.
General Manger, Roger Bundridge, points out, “Because our owners and employees have a vested interest in our local communities, we believe in giving back to those communities through various charities, sponsorships, and events. Our business has grown from a couple of employees to almost 30 since we began. We have a highly trained, dedicated, award winning customer service staff at the Maryville headquarters, in addition to our 11 agent locations throughout the 5 county area available to meet any and all customer needs.”
Considering their customer’s suggestions has aided them in becoming an industry leader with innovative plans like the popular $5.95 N-B-Tween Youth Plan and their $10 Family Data Share option allowing all lines on a plan to share one internet package. Presently, Northwest Missouri Cellular is the only provider in the area to offer a youth plan or family data share option. Programs such as Upgrade Advantage, and Cell Exchange have also benefited from this approach.
All that said, being a small locally owned company doesn’t come without its’ challenges. According to Bundridge, “One of the biggest challenges we face is breaking the misconception that we only offer local service. We do offer the best local coverage network in this area, but we also have strategic partnerships with cellular service providers throughout the country for the best, most reliable nationwide coverage available. These things combine to give us a coverage map that cannot be beat.”
Another challenge pertains to pricing: “A false impression some may have is that, because we are a small local business, our pricing on phones and plans are higher, when in fact, we are extremely competitive with our larger counterparts. In most cases we are actually less expensive,” Bundridge said. One example is their Unlimited Nationwide Talk Plan. At $39.99 it has the lowest price of any carrier available to area residents. And unlike other carriers, Northwest Missouri Cellular allows every customer to receive incoming texts for free. Bundridge comments, “We sponsor text alerts for all 18 schools in our five counties, so we wanted to allow all customers to experience the benefits of text messages at no cost to them.”
What does the future hold? Bundridge offers this insight: “Phone selection has really opened up within the last year. Today, our customers have many phone choices, especially with smart phones. Google’s Android is beginning to take the lead over Apple’s iPhone. The key advantage with Android is that the majority of the applications are free.” He continues, “Not long ago, smart phones were rather expensive; however, we are starting to see the prices drop, which is great for customers looking to move to a smart device. I feel that the majority of our customers will be using a smart phone within the next 5 years. You can count on our Customer Service Representatives being there to help adjust to this advance in technology.”
Northwest Missouri Cellular is looking forward to continuing their twenty year commitment of providing exemplary customer service, coverage, cost and community involvement.
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