Editorial – Bedford Casey’s In Need of Upgrade

In recent years, new Casey’s locations have sprouted up in Grant City, Mount Ayr, Albany, two new locations in Bedford, and other places. They are all quite nice, and it allows them to hire more people than they would have otherwise. Now, it is time for Bedford to get its upgrade. This is not a knock on the employees or local management of the store, all of whom do an excellent job. This is a matter of the corporate office being unresponsive to customer complaints.

Bedford is one of the oldest Casey’s locations, and it is also one of the least safe. When parking to get food, it is difficult to back out without risking hitting someone who is pulling in or who is getting gas. It is also difficult to park on days when the truck comes in to deliver food.

One customer reported that they had complained three times to corporate about the dangerous parking situation in Bedford. They did not respond to the complaints in any one of those cases.

These stores are convenient when one needs to get a meal or gas in a hurry. But safety cannot be sacrificed for the sake of convenience.